Care Plan

e-Plan (Care Plan)

e-Plan allows staff to create and maintain clinical Care Plans and classification documentation for long-term care, retirement and chronic care. e-Plan links nursing, dietary, activity and rehabilitation departments for quick and easy tracking of resident care. Facilitate smooth communication among staff and departments with the Kardex and assignment sheets, allowing for a unified working facility and a reduction in documentation errors.



MED e-care e-Notes makes daily progress and critical incident tracking quick and easy. e-Notes links directly with care plans and vital sign tracking ensuring consistency across a resident's chart.

e-Notes allows staff to set and monitor incident thresholds for the individual, unit and facility, and will automatically alert your supervisory team in order to maintain an optimum level of care.

Generate detailed reports that will benchmark your facility against national and international best-practice standards.



MED e-care e-Assessment is packaged with a wide range of focused assessments addressing clinical and activation needs with an easy-to-use, colourful user-interface.

MDS Chronic Care Reporting System (CCRS)

MED e-care specializes in healthcare software for professionals in continuing care settings. We are one of the largest providers of MDS software in this sector. Optimize your funding with the MDS CCRS system which calculates key indicators such as RUG-III, 35 Quality Indicators (QIs), 18 Resident Assessment Protocols (RAPs) and automatically updates the RAP tool for easier data entry and care planning.

MED e-care also generates quarterly reports comparing each resident's MDS data to all residents in an organization's database. Facilities can also choose sister sites to perform comparison reporting for more meaningful analysis at an enterprise level.

Integration of e-Assessments with other MED e-care software solutions is a solid and popular choice. Incorporating e-Plan for all resident care planning allows for seamless documentation of progress and incident notes. Data entered into one program automatically populates other modules, speeding up the documentation process and streamlining work flows.

MED e-care MDS allows facilities to preview potential funding levels with RUG-III classification, the funding model used in complex continuing care and based on the MDS assessment. Plus, make use of online resources, conveniently located within the MED e-care system, such as the criteria for triggering RUGs and the history of RUGs and ADL scores. Additionally, RWPD (RUG Weighted Patient Days) reports are available.

Significantly reduce submission errors to CIHI with built-in data validation features and error checks. Validation checks at the field, assessment, unit, program and facility levels ensure that data is verified as thoroughly as possible, avoiding the cumbersome re-submission process.

Ontario Mental Health Reporting or MDS-MH (OMHRS)

RAI-MH is MED e-care's newly enhanced software module that allows hospitals to submit mandated data to CIHI (Canadian Institute for Health Information). Our company has a team of psychiatric nurses who have helped build the interface and the nursing reports. This software module implements the RAI-MH that has been developed by interRAI, a collaborative network of researchers from over 20 countries committed to improving healthcare for persons who are elderly, frail, or disabled.

A need has been identified to compensate the lack of technological involvement in the Mental Health environment. Our RAI-MH based module is a web-based clinical assessment and data collection system that allows hospitals to collect individual patient information, incorporate this data into their care planning activities and help to identify key clinical issues related to patient care. MED e-care RAI-MH software calculates and reports on nationally accepted socio-demographic and health characteristics, accessibility, resource utilization, efficiency, and outcomes/effectiveness indicators.

The MDS-MH tool offers key features that will improve the data collection process considerably:

  • User friendly:The software is designed to incorporate extensive feedback from the clinical and nursing staff who participated in the development process; the system is easy to navigate and understand.
  • Well priced:The software is cost-efficient and offers competitive payment options; MED e-care offers thorough and timely technical support for all of our clients.

MED e-care's RAI-MH product can interface easily with other applications, including patient management systems such as Meditech, McKesson and MediSolutions. The software is fully integrated with MED e-care's software suite including e-Plan, e-ADT and e-Financials. Backed by one of the best technical and clinical support services in the business, MED e-care's RAI-MH offering remains unsurpassed in value and quality.

National Rehabilitation Reporting (NRS)

MED e-care's Rehabilitation software enables user-friendly collection and submission of data for the National Rehabilitation System (NRS) and interfaces directly with MED e-care's entire suite of clinical software.

MED e-care NRS offers key features that will advance and simplify the data access and collection processes:

  • Multiple reporting and real-time data views at the hospital, program, unit and individual level.
  • Patient Kardex that summarizes the entire assessment on a single page.
  • Patient goal setting and action plans that are easily generated and managed.
  • Detailed reports that use nationally accepted indicators providing detailed information about the population you serve.

Integrated Assessment Record (IAR)

What is IAR?

The Integrated Assessment Record (IAR) is an application that allows authorized staff to view a consenting resident's assessment information to effectively plan and deliver services to that resident. The IAR allows assessment information to move with a resident from one health service provider (HSP) to another. HSPs can use the IAR to collaborate with other care providers and to view timely and accurate assessment information electronically, and securely.

IAR is designed to:

  • Promote a resident-centric approach to care within the community care sectors.
  • Identify all HSPs providing services to a resident.
  • Provide access to the most recent assessment with the resident's consent.
  • Identify service overlaps and gaps to improve the quality and reliability of care.
  • Ensure secure transfer of personal health information (PHI).
  • Safeguard accountability in assessment-sharing support networks and learning venues across HSPs.
  • Enable quicker care planning, easier collaboration (between residents and workers and among HSPs).
  • Workload reduction for HSPs Increase the reliability of information.

Form Builder

e-Assessment Form Builder

e-Assessment Form Builder provides the facility with the ability to create and modify any assessment. Sites will also be given access to the e-Assessment Form Library - a comprehensive index of hundreds of assessments for the retirement, LTC, and chronic care sectors. The facility can customize which assessments are visible to them, creating a site-specific environment.

Relationship Builder

Relationship Builder

Relationship Builder uses MED e-care's PUSH technology to push data from any completed assessment into a resident's care plan; automatically generating a best-practice care plan and ensuring consistency across a resident's clinical documentation.

This fully customizable module drastically decreases care planning documentation time, allowing valuable staff time to focus on resident care.

Business Performance Management

Business Performance Management (BPM)

MED e-care's powerful BPM software is designed for managing and analyzing quality indicators for organizations of all sizes, from an individual facility to a national care corporation. Track and analyse indicators such as Staffing, Financial Information, Clinical Indicators, Environmental Issues and Dietary Information, for examples. The BPM metrics can be fully customised to match your organization's priorities.

The data is reported in easy-to-read reports, facility and corporate 'score cards' and color graphics for ease of analysis. Simplify the analytical process and ensure necessary data is in the right hands.

The product is designed for comparing major areas of risk and significant core competencies in various departments. The facility can be separated into key areas where unique indicators can be created and tracked for each department, facility or region. Simplify your management process with MED e-care BPM.

  • "... the staff and I really like the new MED e-care version 4 application. There are a lot of great new features that will really help our home." Samantha Szola, RAI Coordinator, OMNI - Garden Terrace

  • “I would like to say that the team at MED e-care are wonderful and have provided a great support to Rosebridge, not just during the transition period from version 3 to version 4, but also throughout the time that version 3 was in use in our facility.“ Tracy Foster, RAI Coordinator, OMNI - Rosebridge Manor

  • "(MED e-care has resulted in) “Improved time management for nurses as they navigate the system and the ability to retrieve residents’ health information within the integrated system for e-MAR, e-PLAN, e-ADT etc…” Rose Cohen, RAI Coordinator, Villa Marconi LTC

  • "I want to let you know that Jordan was of great assistance to us in the last few weeks with the submissions to CIHI. He is articulate and extremely professional in his work." Jackie Malda, DOC, Mount Nemo Christian Nursing Home

  • “Sheila, I having been working alongside the staff at Mede-care since 2009 and I can honestly say that the support, education, and professionalism offered to our facility has been a unique experience. At any given time, I feel very comfortable phoning or sending an email asking a myriad of questions or inquiries because I can’t “figure something out” ... The answer will always be forwarded to me in a timely fashion and an explanation if I don’t quite understand the process. I wish to “Thank you” for the opportunity to work with such incredible people.“ Bonnie Uhryn, RAI Coordinator, Trent Valley Lodge

  • "The message & announcement boards will help improve communication especially between departments, staff and managers." Samantha Szola, RAI Coordinator, OMNI - Garden Terrace

  • “MED e-care has provided its users with a combination of product attributes and ease of use for its users to promote excellent customer satisfaction.” Lori Wallace, RAI Coordinator, OMNI - Riverview Manor

  • “The implementation was very smooth. There were not any issues. The timelines that were promised to us were honored. The preparation work required was done in conjunction with the MED e-care team and there was assistance and support in gathering the information if needed. I felt that plenty of prep time notice was given, and I was able to complete what was needed on time. “ Tracy Foster, RAI Coordinator, OMNI - Rosebridge Manor

  • "The staff really like when they go to a residents profile page and see almost everything about the resident. It's like a mini Kardex, you can get so much information just by bringing up a residents profile page rather than going through sections of the care plan." Samantha Szola, RAI Coordinator, OMNI - Garden Terrace

  • “The training was absolutely great. MED e-care definitely went over and above to meet our training needs. And they were met.“ Tracy Foster, RAI Coordinator, OMNI - Rosebridge Manor

  • "The staff really enjoyed the training and learned a lot. Vicky was great teaching the staff." Samantha Szola, RAI Coordinator, OMNI - Garden Terrace

  • “Cynthia and the support staff that we have worked with, have all made us feel very much a part of MED e-care working together as a team to achieve common goals.“ Rick Dobrow, Owner, Earl’s Pharmacy

  • “(MED e-care has) Improved documentation through e-notes that facilitates shift reports and updates for the multidisciplinary team members. “ Rose Cohen, RAI Coordinator, Villa Marconi LTC

  • "Everyone at MED e-care have been great assisting me in making sure that all staff are set up as they should be and even helping the staff out when I am not here." Samantha Szola, RAI Coordinator, OMNI - Garden Terrace

  • “The MED e-care Team is the best and I know that you strive to improve all aspects of the program to make it user friendly and informative.“ Bonnie Uhryn, RAI Coordinator, Trent Valley Lodge

  • “I cannot say enough about the on-going support from MED e-care. There has not been a time that I have had a need or problem that was not addressed in a timely manner.“ Tracy Foster, RAI Coordinator, OMNI - Rosebridge Manor

  • "It feels good to know that you are all there to assist us all whenever we need it. I appreciated the responses that I get and the fact that I always get my response in a timely manner." Samantha Szola, RAI Coordinator, OMNI - Garden Terrace

  • “MED e-care has taken great strides in promoting customer satisfaction. Version 4 Software has provided ease of access and usability to our staff in completing care planning, charting and assessments. MED e-care is placing emphasis on their customer perceived quality and providing support to ensure their customers satisfaction.” Lori Wallace, RAI Coordinator, OMNI - Riverview Manor

  • “Vicky has gone over and above to make sure that our ongoing issues are addressed and solved. Vicky scheduled an online session where I could do my first data submission with her to be sure I did not struggle.“ Tracy Foster, RAI Coordinator, OMNI - Rosebridge Manor

  • "I just want to let you know how much I appreciate the support we received from Jordan. He showed great professionalism and courtesy to my team and I while we were learning about the Submission process. Our RAI had retired and our new RAI took over. She was a bit intimidated by the whole process but now has it down pat as do I and this is all thanks to Jordan. Never once did Jordan make us feel like we were bothering him – although I know that he was so busy with other homes also. Just wanted to take a moment out of my day to say 'thanks.'" Jackie Malda, DOC, Mount Nemo Christian Nursing Home

  • "I have always appreciated the respect, assistance, support and recommendations that I get back in order for us to help improve our residents quality of life." Samantha Szola, RAI Coordinator, OMNI - Garden Terrace

  • “As always Vicky, we enjoyed your Webinar this morning. So many wonderful things happening at MED e-care – Love them all. Just wanted to say “Thanks” for your spectacular education session. You and the MED e-care team are the best.“ Bonnie Uhryn, RAI Coordinator, Trent Valley Lodge

  • “Vicky, just wanted to thank you for all that you have done recently to help me launch the relationship builder (RAP). I have 2 new residents whose RAPs I spent several hours on and then with your tool went into the care plan and migrated the info. The care plan instantly became relevant, current and filled full of my own wording with all of the individuality that I made sure the RAPs contain. I loved how quickly I was able to then complete the whole care plan. What a wonderful tool. This will certainly make my job a little easier and the quality of our care plans much better. Well done.”Debbie Marquis-Skinner, RAI Coordinator, CLC - Port Perry

  • “I believe that good working relationships have been developed and I enjoy my interaction with them. (very important)“ Tracy Foster, RAI Coordinator, OMNI - Rosebridge Manor

  • "I am happy with the continuous ongoing support that you all have given me and continue to give me. I know that whenever I have any issues that I can call in and someone will be able to assist me." Samantha Szola, RAI Coordinator, OMNI - Garden Terrace

  • “Sheila, you have been able to find strong, competent & dedicated personnel to meet the ever increasing requirements and pressures in today’s environment. I congratulate you for that.“ Rick Dobrow, Owner, Earl’s Pharmacy

  • “Staff feedback has been nothing but positive. They are now completing their MDS assessments on time, completing electronic progress notes rather than manual charting which in return has immensely improved our internal communication.“ Rose Cohen, RAI Coordinator, Villa Marconi LTC

  • "My staff feel more at ease when I am not here knowing that they can pick up the phone and call in and get help in whatever they are doing." Samantha Szola, RAI Coordinator, OMNI - Garden Terrace

  • "The training session for common CIHI rejections was so beneficial! I now feel that I am well prepared to handle rejections on my own. I must admit though, now that I know how to fix things myself, I will miss talking with Jordan." Sheryl LaBonte-Feggan, RAI Coordinator, Diversicare - Tilbury

  • “The MED e-care team are a very competent and knowledgeable team. I have full confidence in them to assist me in any needs I have with the software.“ Tracy Foster, RAI Coordinator, OMNI - Rosebridge Manor

  • “Individuals who participated in the (MDS Credentialing) sessions are raving about the education that was provided.“ Julia King, Director, LTC Operations, Jarlette Health Services

  • "It has been really great having everyone keeping such close contact with me during this conversion into version 4." Samantha Szola, RAI Coordinator, OMNI - Garden Terrace

  • “I know the MED e-care team is a very busy with many clients, but I have to say when I contact them it feels as though I am their only client. My point is that I have never been given the impression that MED e-care is too busy to assist me.“ Tracy Foster, RAI Coordinator, OMNI - Rosebridge Manor

  • “The MED e-care team are definitely works hard to make the software better, although everything you offer your clients is already perfect.“ Bonnie Uhryn, RAI Coordinator, Trent Valley Lodge

  • "I thank you all for your dedication and support ... for listening to our feedback and for continuing to support us." Samantha Szola, RAI Coordinator, OMNI - Garden Terrace

  • “I attended (Dr. Beaulne’s MDS Credentialing)... I found the course very enlightening, enjoyable and informative. Thank you for sharing your knowledge and expertise.“ Dianne Pilkington, RAI Coordinator, Shalom Manor

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